Security Update

Intuit became aware of malware (malicious software) on the JumpUp.com site on February 21, 2008, immediately removed it and updated the site. We are not aware of any JumpUp members or visitors who were affected by the malware. If you have current computer security software running on your computer, you are less likely to have been infected.

As a general precaution, we recommend that you run a full system antivirus scan of your computer to detect and remove any viruses or malware. We also highly recommend that you use computer security software to protect your computer from viruses and malware, which are increasingly common on the Internet.

No other Intuit sites have been found to contain this malware. Security is a top priority here at Intuit and we work hard to protect our websites.

Questions and Answers

• Q1. How do I know if any malware is on my computer?
  A1. Use computer security software to run a full antivirus system scan of your computer to detect and remove any viruses or malware.


• Q2. How could I have become infected?
  A2. You could have become infected by visiting the JumpUp.com site through Feb. 21, 2008. As a precaution, we recommend that you use current computer security software to run a full system scan of your computer to detect and remove any viruses or malware.


• Q3. What does the malware do?
  A3. In general, malware is designed to disrupt your computer in some way. We know of no actual infections and therefore can not determine the exact nature of a possible infection that may have occurred.


• Q4. Should I worry about accessing JumpUp.com now?
  A4. No. We removed the malware from the JumpUp site on Feb. 21 and are monitoring for any hacker activity. Security is extremely important for us at Intuit and we’re working hard to prevent this from happening in the future.


• Q4. How common is malware?
  A4. Unfortunately, malware is increasingly common. Thousands of Web sites unknowingly host malware. To protect your computer, we highly recommend that you use current computer security software and regularly scan your computer to make sure it’s malware free.

If you have any questions or concerns, contact the JumpUp team at: http://jumpup.intuit.com/feedback.