Small Business Spotlights

 

Small Business Spotlights: Real Businesses, Real Solutions

Rosanna started a virtual assistant business in Albuquerque, NM.

About OfficeSupportNow.com:

Top Selling Product/Service: Expert Offsite Administrative Support
Best Networking Tool: A sincere desire to connect with others and offer solutions for their business needs and challenges

Rosanna Recommends:

LinkedIn is a great online networking forum.
 
VerticalResponse is a useful site for managing email and direct mail campaigns.
 
Networking Now is a networking blog from the founder and chairman of BNI.
 
I send surveys to clients using Survey Monkey to make sure they are satisfied.
 
Business networking events are also a great way to meet others. People do business with people, don't forget your business cards!
 
 
Spotlight your business and share your business' success.

Rosanna Tussey
Virtual Assistant & Paralegal

Company Details:

I am a Virtual Assistant providing off site general administrative and paralegal support to small businesses and entrepreneurs.

Challenge: Finding Customers

I had established a small clientele but wanted to get more clients faster than I had been initially.

The Solution:

I developed a referral reward program. Since I always try to go above and beyond for my clients, I knew that I could really use some strong referrals from my existing and prior clients. So I implemented a program that rewarded my clients for referring my services. For every person they referred to me that resulted in new business, I offered a $25 credit towards their next service order. It took off like wildfire. Not only did this program encourage them to spread the word about my services, but it also encouraged my existing clients to utilize my services even more to take advantage of their referral reward. Some clients referred so many people who used my services that they actually received hundreds of dollars credited to their accounts over the past couple of years! One client said his goal was to work with me regularly but never have to pay for my services again! It was the single best move that I have ever made to build my business.
 
 
 
 
Stacey Durham started a children's learning business in Spring, TX

About BusyBuckaroo Inc.:

Top Selling Product/Service: Ima GoodEgg! Fireman Rescue Activi-Craft Kit
Best Place to Get Work Done: In my home office
Coolest Personal Item on Your Desk: MBA diploma
Where You Plan to Retire: Austin, TX
Best Networking Tool: Friends

Stacey Recommends:

Craft Shows & Book Festivals

Sami Show Arts and Crafts Festival
 

Graphic Art & Website Design

Dan Sidlik (SB Dow) design services
 
Guru contractor/freelance website
 

Marketing Materials

VistaPrint marketing materials
 

Business Literature

Mommy Millionaire by Kim Lavine
 
 
Spotlight your business and share your business' success.

Stacey Durham
Children's Learning and Literacy

Company Details:

BusyBuckaroo Inc. promotes learning and literacy for children while encouraging the activities that children enjoy most.

Challenge: Other Problem

In January 2005, I started a company called Kiddywumpas. The business was designed to promote learning and literacy for children, while encouraging the activities that children enjoy. With that in mind, I authored a children’s book series, The Adventures of Ima GoodEgg!TM, which encourages children to help others while cultivating the child’s imagination. Over the course of nearly 3 years, I have spent my savings trying to get the business up and running. My savings and salary along with donations from friends and family helped with publishing costs, print materials, marketing materials, travel expenses, website and logo creation, an egg costume, and inventory. With limited financial resources, I was only able to publish the first book in the series. I have attended a couple of literary functions, but mostly attended craft shows. My full-time job is definitely in the way of my business reaching its full potential; imagine if I spent the same time and energy on my business that I spend for my current employer! Through my travels, I have had a positive and overwhelming response to the products. I attend a few functions each year, depending on my work schedule and financial restrictions. And, just when I thought the momentum had swung my direction, I learned that a person in another state was using my company name and trademark and they had registered their trademark as well. I sought legal advice for infringement, and even with a strong, winnable case ahead of me, the cost of litigation for years to come dissuaded me from moving forward. I have two product lines and cannot give up the dream in its infancy stage. After all, perseverance is engrained within the very core of my being.

The Solution:

Knowing that litigation would take years, and potentially drain all savings that I had remaining, I decide against pursuing a legal battle for Kiddywumpas, dissolve the corporation, and start a company with a new name but with the same vision. In October 2007, I filed the organizational documents for Busy Buckaroo Inc. It’s costly to start a new business. But…it’s even more costly to start that same business TWICE. Everything I saved and used for starting Kiddywumpas is gone. I am basically starting over. Friends and family have contributed the first time; I do not feel as though I should ask them to contribute for the ‘second’ time around. The only thing I have going for me is the knowledge that my products are established and have a positive impact on the children and families who use them. I just need to reinvent my image with a new name. Along with starting over comes all of the financial ramifications that took so long for me to save and build up for with the first business; these expenses including new logos, new print materials, a new website, and new marketing plan. Kiddywumpas had two original product lines in commerce with several more in the pipeline, including a possible cartoon of the character based on my books’ adventures. Now, Busy Buckaroo must pick up where Kiddywumpas left off. I am confident that my business has explosive potential with funding being the major obstacle.
 
 
 
 
Janet started a CAD/drafting business in Marcus, Iowa

About CAD Drafting Solutions:

Top Selling Product/Service: CAD Drafting Service
Best Place to Get Work Done: Home Office
Coolest Personal Item on Your Desk: Either my 1:64 scale CAT diecast or my 2001 Gold Medal for Drafting
Where You Plan to Retire: Not sure but I hope it'll be somewhere warmer than Iowa
Best Networking Tool: E-mail / Internet

Janet Recommends:

Business Plans Kit for Dummies by Steven Peterson, Ph.D. and Peter Jaret
 
PR Leap is an online press release service that offers both free & paid distribution to search engines, newswires and websites.
 
Merchant Circle is dedicated to helping local businesses get more customers quickly, easily and cost effectively.
 
HostMonster has provided my web hosting solutions.
 
The US Small Business Administration has been helpful for getting information for starting my small business.
 
 
Spotlight your business and share your business' success.

Janet Kuhnes
Design, Architecture or Engineering

Company Details:

My business is your CAD drafting solution for all your CAD drafting and detailing needs, offers cad drafting, mechanical drafting, 3D modeling, paper to CAD conversion and other drafting services from a certified drafter. Specializes in CAD drafting, mechanical drafting, 3D modeling and also provides related CAD services such as architectural floor plans, electrical wiring schematics, 2D working drawings, space planning and layout, sheet metal flat patterns, reverse engineering, CAD outsourcing and so much more. CAD Drafting Solutions is a privately-owned drafting service that provides impressive, easy-to-read, good quality computer generated drawings all in a professional yet down-to-earth manner. All CAD services are performed by me, a certified drafting professional. To explain a little bit about my background, I have earned a two year Associates degree as CAD Technician and have accumulated over eight years of experience in the CAD field. In 2006 I became certified through the American Design Drafting Association.

Challenge: Finding Customers

Do I just have to pick one? There are many challenges for starting businesses. However I would say finding good, steady, customers and meeting their expectations. Persuading potential customers that using CAD services would be to their benefit and getting them to pay for the services can be difficult. Most people don’t understand the benefits of using a CAD service in their projects they just see the additional expense. What they don’t know is that by using my services it could very well save them a lot of money down the road if or when they do come a across a problem. It’s much better to detect problems or interferences before hand.

The Solution:

I’m still working on the best solution for this challenge. I'm always picking up marketing techniques as I go through different books, websites and mostly through trial and error. Here’s what I learned: Many times I have used direct mail marketing and have found that while it does get your name out there, it takes a long time to see the results and there aren't very many. It may be better if you have a product that you’re selling but not very well for a service. I’ve tried being in a home show but the results were terrible. My best suggestion if you want to try it for yourself, is to make sure you target the right market, get into the correct type of show and be well presentable. Sometimes customers know what they need and they just need to find the right person to do it. If you don’t have a store front office (which in my case I don’t) it’s best to have a good quality, professional and informative website. Once you have the website learn the ins and out of SEO and work on getting your website out there. Referral programs are something I’m starting to realize are a strong marketing tool. Work on the quality of your work or product and people will refer your services without any incentive. Be careful though it works both ways so always work with this in mind: “Give your customers/people more than they expect.” Good luck!
 
 
 
 
Justine started a gift basket home business in Sloatsburg, NY.

About Gift Basket Super Center:

Top Selling Product/Service: Chocolate Decadence Gift Basket
Best Place to Get Work Done: at night
Coolest Personal Item on Your Desk: Picture of my Dad on a mule with a shotgun traveling through the Arizona desert in the 1930's
Where You Plan to Retire: wish it were bermuda
Best Networking Tool: networking with other small business owners

Justine Recommends:

Google Adwords Keyword Tool has helped me select effective keywords for my Adwords campaigns.
 
Shopzilla has been a great shopping search engine in which I list products
 
Squidoo.com is a site where you can build your own blog for free to publicize your business.
 
Constant Contact is an email marketing service that has customizable templates to create great looking marketing campaigns.
 
 
Spotlight your business and share your business' success.

Justine Kadoche
Retail Shop or Online Commerce

Company Details:

I sell gift baskets for all occasions, birthdays, holidays corporate, custom, get well gifts, gourmet chocolate, gift towers. I ship my gift baskets nationwide and have recently expanded sales to Canada and the Carribean. My best seller this season has been the Chocolate Decadence Gift Basket and Gourmet Gift Towers.

Challenge: Finding Customers

I knew that finding customers wouldn't be easy, but I didn't realize just how difficult it would be. It's not enough to submit your site to the search engines, you need to try a lot of different on and offline marketing methods. I tried several Google Adwords campaigns before I found the right keywords to generate clicks from the ad. Fellow Jump Up member Marcia Ming, a publicist has been providing me with some excellent resources and marketing information. She profiled my business on her website, www.savvymarketingsecrets.com, and has given me information on how to market my business on a budget. Submitting my products to shopping search engines like Shopzilla is also something I'm working on. Focusing on making my current customers happy is also something that's very important to me. There are a lot of different marketing methods but when you're just starting out you need to choose methods that won't break your budget.

The Solution:

I launched Google ad words campaign, sent out email campaigns using Constant contact, placed flyers on cars and bulletin boards, plan to advertise in Ezines, working with other JumpUp members, and handing out business cards at trade fairs.
 
 
 
 
Jamie started a multimedia production business in San Diego

About Jamie K Entertainment:

Top Selling Product/Service: Website design and implementation
Best Place to Get Work Done: Mac laptop
Coolest Personal Item on Your Desk: original Jamie K painted guitar
Where You Plan to Retire: On a beach
Best Networking Tool: Performing at upscale lounges

Jamie Recommends:

BzzAgent is a word-of-mouth media network.
 
OurStage is a service that helps emerging artists become discovered.
 
CD Baby is another service that helps emerging artists become discovered.
 
Rumblefish is an outlet to license the creative music I create to potential clients.
 
BeatPick is another community that allows my music to be discovered by potential clients.
 
 
Spotlight your business and share your business' success.

Jamie Crawford
Entertainment, Music, and Multimedia

Company Details:

Jamie K Entertainment specializes in serving the multimedia needs of other businesses from graphic design of logos to advertisements and websites even training videos and commercials as well as music identity development. We also have extensive experience in the Music and Entertainment industry from Artist Promotion and Consultation to Music Publishing and Licensing.

Challenge: Finding Funding

The music industry is so saturated and in structural disary that it is difficult for new artists to cut through the market to expand their fan base. It takes a large amount of funding to record, produce and release a new album, as well as market an emerging artist.

The Solution:

Utilizing the internet has been a big key for breaking through the market with new artists. There have to be creative ways of getting fans attention on social networks and websites. Online Distributors like CDBaby and Music Licensing Companies have been big resources as well as Ourstage and other developing music fan based websites. They key in any industry is to have an innovative idea and implement it before anyone else. When you are doing something in a way no one has done before you will gain the attention you need, whether it is fans for an artist or clients for a company, originality is the key.
 
 
 
 
Rober started an accounting business in San Francisco, CA

About Speller Consulting:

Top Selling Product/Service: Quickbooks Installation Set-up and Training
Best Place to Get Work Done: My office in San Francisco, Kinkos, Starbucks, and the San Francisco public library.
Coolest Personal Item on Your Desk: Many cool items because I love them all....New Lenovo ThinkJet Laptop, Micro recorder, and BlackBerry...
Where You Plan to Retire: California and Canada
Best Networking Tool: I am listied on the Intuit ProAdvisors Website, Craigslist, BNI, and direct mail leads in the SF Business Times.

Robert Recommends:

Though difficult to become certified, the QuickBooks ProAdvisor Referral Database has generated a lot of leads.
 
Business Network International has been a great way to get leads (~2/week) and keep from feeling alone in the world running your business.
 
Craigslist combined with my JumpUp page has been responsible for 60% of my business.
 
 
Spotlight your business and share your business' success.

Robert Speller
Accounting or Bookkeeping

Company Details:

We are certified QuickBooks ProAdvisors and can assist your company with installation and training in the QuickBooks family of accounting software. There are a range of applications for different types of businesses. We can make recommendations that are best suited for what you need. Some business owners simply want their finances better organized and others additionally want a better gauge of periodic financial performance. The latest versions of QuickBooks Pro for specific industries can help you streamline your work and efficiently keep updated on many aspects of financial results. We can help your business get the maximum performance from QuickBooks. We will review your needs and then either set up a new system or correct a system that already may be in place. We can train you and your employees to use QuickBooks in the most efficient manner. We will help you ensure that your processes, including data collection, organization, and entry, will maximize your accounting accuracy. We will also show you how to generate reports that will be reflective of your company's true financial condition.

Challenge: Finding Customers

When I first started I was scared I would get no business so I took every client that called me at a very low price yes I was busy….busy to the tune of 7 days a week for peanuts.

The Solution:

I attended the 2007 Accounting & Business Technology in Los Angeles, CA. I ran into a guy with a familiar name it ended up being a person that does some of the Intuit Webinars we chatted and continue to chat today, he told me to raise my rates the market rate. He also said that I would lose most of my clients when I did but not to worry about. I was thinking this guy is crazy…but I raised my rates right after I paid bills for “2” for cushioning purposes. Lost cheap clients and gained serious clients that were “up to date on the market rates.” Today I work less and make 5 times as much.
 
 
 
 
Nivanka started a web development company in Sri Lanka

About Dhasis Technologies:

Top Selling Product/Service: website designing, website developing

Nivanka Recommends:

My board of directors
 
My company staff
 
Silverstripe opensource Content Management System
 
 
Spotlight your business and share your business' success.

Nivanka Fonseka
Information Technology (computers, SW)

Company Details:

We are a web development company, If you want to create a state-of-the-art website or a personal website Dhasis Technologies is the company for you. We create cutting edge websites with state-of-the-are technologies

Challenge: Naming Your Business

We came up with so many names, it took about a month to find a real name.

The Solution:

We were stuck for some time couldn't find a name for our company, we came up with many but none satisfied, at last we found DHASIS TECHNOLOGIES which is a name used by the Daemon King Ravana. Now we are DHASIS TECHNOLOGIES. The word dhasis means ten heads in sinhala.
 
 
 
 
[Tate]

About ATOM Interactive, Inc:

Top Selling Product/Service: Media and Internet Application Interface design.
Best Place to Get Work Done: Any kid-free environment.
Coolest Personal Item on Your Desk: Picture of my twin boys!
Where You Plan to Retire: Northern California
Best Networking Tool: Linked In

Alex Recommends:

37signals' Basecamp
 
37signals' Highrise
 
 
Spotlight your business and share your business' success.

Alex Tate
Advertising or PR

Company Details:

ATOM Interactive, Inc provides 360 degree employable business solutions for businesses and organizations that require either Prominent Professional Consultants, Creative Media and Marketing Solutions and/or Rich Internet Applications using the industry's most up-to-date, cost effective standards and methodology. We take pride in our work, our relationships and ourselves, as individuals and most importantly, as a collaborative team; and we pass that pride on to you, our client.

Challenge: Finding Funding

Our greatest business challenge right now is getting our foot in new client's doors for our Professional Staffing services. Being the "new kid on the block" makes it difficult for seasoned companies to trust and respect us in the this already crowded arena. There is a lot of money to be paid in getting accredited; so, whoever said "it takes money to earn money" wasn't joking.

The Solution:

We are still working on a solution. Outside of numerous cold calls throughout the week, the steps we are taking include registering with Dunn & Bradstreet and applying for partnership programs for companies that we know would need and could utilize our consultants.
 
 
 
 
Starting a green, fair-trade fundraising business in Illinois

About The Mora and Mahogany Corporation:

Top Selling Product/Service: Fair trade jewelry from Nepal
Best Place to Get Work Done: We work anywhere and everywhere to get the job done!
Coolest Personal Item on Your Desk: "Unity Uplift", a statue hand-carved by a man in Ghana depicting three people holding up a globe. This really represents
Where You Plan to Retire: The World!
Best Networking Tool: Friends and Family - and our customers who are the very best around!

Jasmine Recommends:

Fair Trade Federation website - with news relevant to our industry
 
JumpUp Money Center - great for asking questions and sharing resources
 
Entrepreneur.com has a wide variety of articles about starting and running a business
 
 
Spotlight your business and share your business' success.

Jasmine Sassack
Retail Shop or Online Commerce

Company Details:

The Mora and Mahogany Corporation offers schools and nonprofits ethical fundraising opportunities. We currently offer fairly traded handicrafts such as scarves, jewelry, masks, and artwork from countries around the world including Ghana, Costa Rica, India, and Nepal. Fair trade is a way of doing business that honors and respects the involvement of everyone. We buy directly from all of our artisans or from women's co-ops, where all products are handmade and the artists are paid a living wage. In 2008 we plan to go all-green when we launch our first fundraising catalog featuring all fairly traded and ecologically sustainable gift items.

Challenge: Finding Funding

One of our biggest business challenges has been finding the funding to keep up with the demand of our growing business - a wonderful problem to have if ever there was one! Our research has shown that the marketplace is more than ready for the launch of the next phase of our business plan - our first fund raising catalog - but as two young twenty-something women already underpaid in our day jobs in the nonprofit world, we're having difficulty finding the financing to move our business forward at the pace we would like.

The Solution:

Our solution has been three-fold: we have continued working hard in our regular "day jobs" to invest our own time and money into the company; we took out a small business loan to cover some of our basic expansion expenses; and we have been selling our products through our online store and at events in order to bring in some additional capital, as well as testing the salability of our products.
 
 
 
 
Starting an internet publishing business in Illinois

About Internet Webpages Newspaper, Inc.:

Top Selling Product/Service: Personalized, Targeted Display Advertising in Print.
Best Place to Get Work Done: The best place to get work done is at a cafe with wi-fi, especially bookstores.
Coolest Personal Item on Your Desk: Hmmmmm, I don't have anything cool on my desk
Where You Plan to Retire: I plan to retire in a beach house on the lake or ocean that resembles Richard Meier's "Southern California Beach House"
Best Networking Tool: Good old fashion business card and handshaking at special events like this Intuit Just Start here in Chicago, IL at Unio

Edmund Dante Recommends:

Google Apps is a great free productivity suite
 
Cash and Control Book and Cash and Control System are great for raising capital while maintaining control of your company
 
The Knapp Entrepreneurship Center at IIT was instrumental in helping me obtain $15,000 worth of intellectual property legal work
 
GoDaddy.com is a great and inexpensive web hosting solution
 
The Adobe Dreamweaver Development Center is a great free resource that saves money otherwise spent on developers
 
 
Spotlight your business and share your business' success.

Edmund Dante Hamilton
Personalized Newspaper (Printed)

Company Details:

My Technology For Women (MyT4W) is a national 'Patent Pending' Interactive Personalized Newspaper and companion DVD. Produced as an 11' x 17' tabloid on digital color web presses utilizing variable data printing, MyT4W features personalized display advertising and relevant editorial. MyT4W's mission is empowering technology purchasing decisions to our target audience of affluent women ($150K+ annual income) who are technology savvy.

Challenge: Finding Funding

My biggest challenge is funding the acquisition of digital presses and finishing equipment needed to produce the newspaper in-house. It is cost prohibitive to outsource the newspaper unless I do it in very small runs, like in the low thousands.

The Solution:

Solution would be to outsourcce a few editions and then get advertisers signed on for a annual contract and use that to finance the acquisition of the printing equipment based on the newspaper reaching a certain milestone circulation and readership number.
 
 
 
 
Starting an outdoor adventure business in New Hampshire

About Sunapee Outfitters, LLC:

Top Selling Product/Service: Kayaks
Best Place to Get Work Done: At the store, before or after hours.
Coolest Personal Item on Your Desk: Photo of my wife & two beautiful daughters.
Where You Plan to Retire: New England. (where I am now)
Best Networking Tool: Word of mouth.

Jim Recommends:

 
Spotlight your business and share your business' success.

Jim Dudley
Retail Shop or Online Commerce

Company Details:

Sunapee Outfitters is a retail store focused on selling environmentally friendly adventure gear products and services. Our focus is paddlesports, and our location in the Lake Sunapee region is ideal for our products and customers. Sunapee Outfitters is dedicated to environmental awareness and running a sustainable business. Our incredible customer service provides friendly sales service with knowledge of the local outdoor destinations. And our product offerings go beyond just the paddling market; we have something for everyone. We also sell outdoor sports clothing, shoes, and books. Sunapee Outfitters is a great place to shop if you are an avid kayaker, or just want to browse our store with your family. Our location in the Lake Sunapee region is a perfect fit for our kayak rentals, lessons, and trips.

Challenge: Finding Funding

Our most difficult challenge was to start this business with our limited startup capital. Our business is retail, and requires a good amount of money to invest in our initial inventory. Not to mention store equipment, rent, legal fees, marketing, and advertising.

The Solution:

My best friend (since 1990) and I decided to put our minds (and savings) together to start this business as partners. We both sold our beautiful homes and we are using the profit for the business. We're doing as much work as we can by ourselves (remodeling the store, painting, website).
 
 
 
 
Starting an online recruitment and staffing service in Wisconsin

About EmployeeBuddy.com:

Top Selling Product/Service: Potential access to unlisted jobs and an employee referral to boot!
Best Place to Get Work Done: my mother's basement
Coolest Personal Item on Your Desk: A quote from Thoreau I printed and pasted on my desk
Where You Plan to Retire: It's a big secret, but I'll give you a hint *walk to coffee shop*
Best Networking Tool: local state entrepreneurial organization

Renata Recommends:

VentureDeal Venture Capital Database
 
AdSonar targeted ad serving and search engine marketing solutions
 
 
Spotlight your business and share your business' success.

Renata Dumitrascu
Recruitment

Company Details:

EmployeeBuddy.com is a web based service that allows job seekers to connect with employees of companies offering candidate referral bonuses. It allows job seekers potential access to unlisted jobs and an employee referral to boot. It allows employees to search job seeker profiles by skills and geographical area, thereby expanding their access to candidates whom they can refer to their workplace in the hope of earning a referral bonus.

Challenge: Finding Funding

Funding has got to be the biggest issue. Attracting visitors is a vital part of our business and it requires a lot of creativity on a small budget. But I have some reserves of imagination and I am unfolding my advertising plan on a shoestring with great success.

The Solution: Finding alternative advertising methods

Finding alternative solutions for advertising is key. Pay per click or newspaper ads have their place, but the internet is vast, and there are modalities and sites that can deliver the viewers for less money.
 
 
 
 
Starting a software company in Indiana

About OrangePeel Software, LLC:

Top Selling Product/Service: (Hopefully) Rosebud
Best Place to Get Work Done: Home Office
Coolest Personal Item on Your Desk: USB Fish Tank
Where You Plan to Retire: Ireland
Best Networking Tool: E-Mail

Matthew Recommends:

Apache free open source webserver
 
PHP free server-side scripting engine
 
Python free dynamic server-side scripting language
 
MySQL - a very stable, free, open source database
 
Debian free open source operating system
 
 
Spotlight your business and share your business' success.

Matthew Hartmann
Information Technology (computers, SW)

Company Details:

OrangePeel Software, LLC is a software and Internet service-based business. OrangePeel provides a revolutionary service that increases productivity by enabling SMB's to utilize at-a-glance monitoring of their server(s) and running Internet services. OrangePeel, among offering web-based solutions, also develops software for SMB's in need of a custom server-side solution.

Challenge: Finding Funding

Software and hardware required for development and pre-production platforms were needed. OrangePeel's budget was too thin to purchase brand new equipment and high-priced software licenses.

The Solution: Free opensource solutions

By cannibalizing pre-existing equipment, and utilizing software available from the GNU/Linux & Open Source community, OrangePeel enabled itself to go above and beyond all preconceived expectations. By absorbing these resources, OrangePeel was able to produce a high quality product, at a low price.
 
 
 
 
Burgess Foster is starting a home health senior care franchise in Detroit, MI

About CitiCare, LLC /MetroCare, LLC:

Top Selling Product/Service: Personal Care Services!
Best Place to Get Work Done: In the Home-naturally!
Coolest Personal Item on Your Desk: the quote: "A winner never quits and a quitter never wins"
Where You Plan to Retire: South Carolina
Best Networking Tool: Internet, Radio, Word of Mouth!

Burgess Recommends:

My relationship with bankers
 
Oppotunities such as being spotlighted
 
 
Spotlight your business and share your business' success.

Burgess Foster
Medical, Dental, or Health Service

Company Details:

Citicare, LLC/MetroCare, LLC aspires to be a HOME HEALTH franchisee operating as a Home Health Care Agency That Seeks To Advance The Continuum of Care for a demographically surging population wherein by 2020 1/3 or all U.S. Residents will be over age 65! Home health care is not merely related to curative modality of medical care in the main treating physical maladies, it also covers the spectrum from Personal Care Services to Mental Health Services, too. Mr. Foster is contemplating starting a geriatric hospital wherein it would house MetroCare/CitiCare LLC-in addition to an HMO (probably an S/HMO where resident will have to pay a small premium-akin to what is being discussed by the Barak Obama and Hillary Clinton Campaigns) and a LTC facility-on the campus of a closed down or defunct hospital in Detroit, Michigan. He has studied paradigms around the country of geriatric hospitals and has read numerous articles on the subject-including the key article by Dr. Gillick of Harvard University who specializes in this area.

Challenge: Finding Funding

I would contend that no business that is not related to the health care sector is more important than my own business proposal for Citicare, LLC. Helathcare is one cost in business operations that has caused the biggest shake up in the economy-look at the Big Three; GM, Ford, and Chrysler and their move to transfer these legacy costs.

The Solution:

Starting up a Franchise (CitiCare, LLC) allows me to use the core competencies developed by a profitable home health senior care franchise to make the likelihood of acquiring additional funding beyond the competition more tenable to investors based on a track record of proforma data supplied by the franchiser.
 
 
 
 
Starting an IT consulting business in Texas

About The Critical Update, Inc.:

Top Selling Product/Service: Trusted IT consulting and advising
Best Place to Get Work Done: Eating lunch, one on one with my clients, at their place of business
Coolest Personal Item on Your Desk: My tablet PC
Where You Plan to Retire: I'm not sure, I love Austin
Best Networking Tool: Friendships and Trust

Luis Recommends:

My attorney Darin Siefkes
 
Intuit small business accounting software
 
Shane Lake Financial services for tax and retirement planning
 
 
Spotlight your business and share your business' success.

Luis Delgado
Professional Consulting

Company Details:

The Critical Update, Inc. is an IT solution provider in the Austin area focused on helping clients maximize dollars spent in technology. We also manage many networks of all sizes and protect computer systems 24/7 from viruses, spyware and other threats that affect productivity. We can help you find any computer related item and in most cases, we can also support it.

Challenge: Finding Funding

I think the most interesting problem is finding the right funding to help the company grow from one tier to the next. We use lines of credit and terms with our vendors, but keeping track of several accounts can get crazy. I would like to be able to have one HUGE line of credit where I can run everything thru. Unfortunately, my bank doesn't think the cash flow is there. Funny thing is we've trippled sales this year alone. We'll do it again next year.

The Solution:

I am working with my bank to find the best way to maximize how we use credit. Once the year ends, we'll send in our taxes and apply for another line of credit increase. Using this year's numbers should enable us to get more credit to go after larger projects with corporate, state and local governments.
 
 
 
 
Starting a cooking show business in Maryland

About Tiny Vegan Kitchen:

Top Selling Product/Service: everything is free! we have great ideas
Best Place to Get Work Done: kitchen
Coolest Personal Item on Your Desk: iPhone
Where You Plan to Retire: surf village
Best Networking Tool: website

lena Recommends:

DGW International graphic and web design
 
QuickBooks financial accounting software
 
YouTube to host our videos
 
Gut instinct - this is the most important resource for any small business owner
 
 
Spotlight your business and share your business' success.

lena ludwig-lapper
Media, Lifestyle

Company Details:

Tiny Vegan Kitchen promotes healthy eating and vegan meal alternatives. The website will host videos of meal making, recipes, cookbooks, and other helpful vegan resources.

Challenge: Finding Funding

Funding a business is tricky business. You want to dedicate all of your time towards your exciting new company; you've completed a business plan, you have a service or a product, but how are you going to pay for marketing and technology? How are you going to build your business AND pay your bills?

The Solution:

We decided to work 4 hours everyday towards Tiny Vegan Kitchen, while also working at our regular jobs. We treat TVK very seriously (although we are having a great time) We try not to live beyond our means. Focusing 4 hours everyday, we were able to draft a business plan, complete the website ourselves, produce some videos from the kitchen. Now, we are putting it all together. We are doing this for the fun of it. If we start worrying - about anything - it will no longer be fun and our vision will be lost. Our goal is to do TVK because it is fun and we love it. The money will follow.
 
 
 
 
Starting a custom handbag business in Ohio

About Claude & Monique:

Top Selling Product/Service: handbags and stickbags
Best Place to Get Work Done: Wherever it is quiet
Where You Plan to Retire: I don't ever want to retire....just take some great vacations
Best Networking Tool: Happy customers

Julie Recommends:

A MySpace profile with friend connections
 
Having a website, ours is claudeandmonique.com
 
Giving product away to family and friends across the U.S. in exchange for promotion
 
Selling simple bags at concerts with the performing band's logo
 
Using adgridwork.com for advertising
 
 
Spotlight your business and share your business' success.

Julie Momyer
mom, writer/researcher

Company Details:

Claude & Monique's main niche is designing one of a kind handbags, and stickbags (for drummers), but has also dabbled in wallets, man bags, and keyboard covers. Once we are established, our plan is to create a line of stick/instrument bags and handbags for manufacturing and hook up with various retail outlets.

Challenge: Finding Funding

Our original plan was to design a line of our products and have them manufactured, but did not want to take on such a large debt at this juncture...or at all if we could work around it.

The Solution:

We opted to expand the amount of product being sold by word of mouth, MySpace and taking advantage of opportunities such as creating bags with band logos and marketing them at concerts, in order to raise the funds for manufacturing. We have also recently invested in setting up a website (another challenge), and are hoping that if it is well advertised, it will also bring in enough business to add to our manufacturing and advertisement fund. Advertising is crucial to providing enough money to begin manufacturing.
 
 
 
 
Starting a photography and design business in Ohio

About Devyne Productions:

Top Selling Product/Service: Photography
Best Place to Get Work Done: Alone, with music blaring!
Coolest Personal Item on Your Desk: A bottle of Crown Royal
Where You Plan to Retire: Somewhere tropical
Best Networking Tool: The internet!

Andrea Recommends:

Education

Networking

Classifieds

 
Spotlight your business and share your business' success.

Andrea Haley
Photography, Graphics, Web Design

Company Details:

Full service photography, graphics and web design studio. Specializing in event promotion, nightlife, and alternative lifestyles.

Challenge: Finding Funding

I have been charging too little, I need to add more value to my services by at least charging enough to appear to be worth something. Giving everything away might help people, but it has not been helping me! I don't want to charge a lot of money for something that doesn't take a lot of work on my part, however I do need to make a living and pay my bills.

The Solution: Using websites to obtain products or services in exchange for my services

In addition to rethinking my pricing structure, I have worked around my funding problems by utilizing the many websites available to business owners, especially to barter services with other professionals. I offer local businesses event photography, graphics, and web design services and in return have gotten my images published, my logo printed on promotional materials, and of course referrals from the many contacts I have made. Time is money, but it is definitely easier to give up my time and talent than hard earned cash! As people hear my name mentioned, routinely see my logo, and my network grows, so do my client base and profits. Utilizing free marketing opportunities online allows me to save for the huge equipment cost I face as a photographer trying to keep up with technology. Craigslist has a category specifically geared toward bartering, and is where I always begin new searches. The local small business administration also offers great resources for stretching your dollar, including free seminars on financing through the SBA. Placing classified ads is also free on MySpace and should never be overlooked. Joining professional organizations in your field will also provide you with many resources and usually a listing with the organization's website, essential for many service-based businesses, especially photography studios. I chose Professional Photographers of America. Another free site that is very useful for professional photographers and models alike to network and showcase their work is Model Mayhem.
 
 
 
 
starting a educational business in Kentucky

About Thinkers Educational Resources:

Top Selling Product/Service: Tough one....Plasma Cars
Best Place to Get Work Done: Office....AFTER HOURS
Coolest Personal Item on Your Desk: I have no cool personal items :(
Where You Plan to Retire: Retire? You mean small business owners get to retire?! Hmm..I'm 25 now so...errr..who knows
Best Networking Tool: conversation

Eric Recommends:

Research

Networking

 
Spotlight your business and share your business' success.

Eric Pace
Retail Shop

Company Details:

Thinkers is an educational supply store for teachers and parents.

Challenge: Marketing Within a Budget

Thinkers offers items to two different customers - teachers and parents. Teachers need supplies, we have supplies, but it's not always easy to make a sale to them. We needed to balance sales to teachers with sales to parents in the slow season, especially since we're in a small town. So, we decided to focus on the educational toy/game area. The biggest challenge was to let parents know we were there on VERY limited budget.

The Solution: Finding a "hot" item to spread Word of Mouth

Being on the VERY limited budget, we thought that word of mouth was the only way to give us credibility and exposure. We decided to offer one product cheaper than can be found anywhere on the internet. This item also needed to be one that people weren't familiar with. We found Plasma Cars. These neat little rides take no batteries and require no propulsion with your feet but will go up to 10mph+. They are marketed for children 3-103 and will carry up to 220lbs. Once we found this item, we figured that we could have the cars shipped unassembled and I would assemble them in the store (which saves us 5$) In a short time...they were a hit! People from up to 50 miles away were flocking to the store to ride one of these so called little scooters.
 
 
 
 
Starting an information technology business in Florida

About Success In-Formation LLC:

Top Selling Product/Service: QuickBooks consulting
Best Place to Get Work Done: From my own desk via the internet
Coolest Personal Item on Your Desk: picture framed with a 2 year old riding a wooden truck viewed from the back that says "success is knowing when to stop a
Where You Plan to Retire: wherever I am at that age
Best Networking Tool: still trying to find it...always looking!

Sarah Recommends:

Networking & Support

The support of my family!
 
Business networking partners like other CPAs
 

Technology Support

 
Spotlight your business and share your business' success.

Sarah Keiser
Information Technology (computers, SW)

Company Details:

Success In-Formation LLC provides software education through on-line software training, classroom training and small business consulting. Our on-line, live training provides question and answer time with every class.

Challenge: Marketing Within a Budget

Bringing in customers for my on-line classes when my web site is brand new. My classes are very comprehensive. Small businesses don't realize the value of employee education, how can I help them realize that the return on investment in a class like my Basic QuickBooks class will improve their bottom line many times over in the first year.

The Solution:

First, I broke my 12 hour class into smaller 1 and 2 hour classes. This allowed me to touch on specific areas of the program so that people learn quickly without being away from their daily work for too long. I give them tips that will save them time so they see the return on investment of taking classes right away, making them want to take more.
 
 
 
 
Starting a new bicycle repair shop

About The Bicycle Garage, LLC:

Home Base: Colchester, CT
Where You Plan to Retire: no plans to retire
Top Selling Product/Service: bicycle products

Matt Recommends:

Personal strength, reflection, experience
 
Support of my wife and reality checks with other like-minded individuals
 
Advice from others not to listen to people who are complacent, stuck in a groove, negative
 
Maintaining fitness and exercising. Leaving time for "downtime"
 
 
Spotlight your business and share your business' success.

Matt Klucha
Bicycle Repair and Maintenance

Company Details:

Bicycle Repair Service, bike parts, components, accessories, racks, apparel, clothing, frames, bicycles, custom frames; builds, sales, fittings, consulting. All types of bicycles serviced (e.g. MTB, road, hybrid, tandem, folding / travel, recumbent, etc.)

Challenge: Work and Family Balance

Transitioning from a 9-5 desk job that Matt worked at for over 10 years (in various positions-no pun intended) to his own company required a short term adjustment and refinement of his routine.

The Solution: Include life balance goals in a business plan

After the honeymoon phase of quiting his desk job and setting up the last of the foundation for his business, it soon became apparent that being his own boss leant a certain amount of flexibility. Many variables go into having a successful business. One of which is managing balance across various demands. Therefore life structure is required in the flexible nature of owning a small business. Matt has refined a well rounded structure that tries to optimize business efficiency, yet provides time for family/ friends and downtime. Owning a business can easily consume the owner to the point of burnout. Matt actively set goals for life balance as part of his overall business plan.
 
 
 
 
Starting a blog consultancy business in Philadelphia

About On Line Sales Success:

Home Base: Philadelphia, PA
Wants to Retire: Who wants to retire? I enjoy what I do!
Coolest Personal Item on Desk: Viva Gordita Taco Bell toy dog

Mike Recommends:

 
Spotlight your business and share your business' success.

Michael (Mike) Klusek
Starting a blog consultancy business in Philadelphia

Challenge: Finding customers for a blog consultancy

Mike realized that finding customers that have need is easy but finding those that see the big picture and understand that there still is no free lunch is where rubber meets road. Blogging in business is still a new concept, and it’s proven hard to find business who understand the time and mind share investment.

The Solution:

Mike worked to slowly build up his client base. He built informal partnership with other sole proprietors who didn’t have search engine optimization skills but had an established client base. His service includes extensive hands on training spaced out over several weeks so ensure clients can make the blog their own and write up to two posts per week. Within a year, his clients’ sites have 100 or more pages focused on a particular expertise, helping them get highly ranked on search engines and helping Mike get glowing testimonials.
 
 
 
 
Starting a design firm in Portland, OR

About Jeff Fisher LogoMotives:

Home Base: Portland, OR
Recent Business Surprise: Being interviewed for an article on major corporation logo re-designs in Fortune Magazine this past February.

Jeff Recommends:

 
Spotlight your business and share your business' success.

Jeff Fisher
Starting a design firm in Portland, OR

Challenge: Overcoming isolation as an entrepreneur

Jeff often attended local networking activities to get out of the house. Then, when he launched his website, which he thought would just be an online portfolio for local clients, suddenly 85% of his business was coming from outside of his home state. He began feeling a bit isolated. Meeting with few local clients, and making use of almost no local vendors, only magnified the feeling of working on a deserted island.

The Solution:

The challenge of being isolated as an independent designer was largely met by getting involved in online design and business forums and by blogging. The online networking led to articles being writing about Jeff’s business and requests to for Jeff to write for magazines, webzines and two books. Jeff’s blog, bLog-oMotives, has resulted in great networking on an international level. On a local level, Jeff’s found a way to get out of the house by meeting once a week with a small group of other independent business people for a "koffee klatch.” With online networking and his local informal group, he no longer feels like an isolated entrepreneur.
 
 
 
 
Starting a motivational weight loss firm in Texas

About No More Weighting:

Home Base: Haslet, TX
Her Passion in Life: Influencing others to live happier, healthier, more fulfilled lives!

Debbi Recommends:

Check your local county appraisal website to buy business addresses
 
Check your local community newspapers for inexpensive ads
 
 
Spotlight your business and share your business' success.

Debbi Robertson
Starting a motivational weight loss firm in Texas

Challenge: Marketing with a “budget of faith”

Debbi’s most challenging business problem has been how to market and get her name out there with a budget that she refers to as 'a budget of faith' (aka a limited budget!).

The Solution:

Debbi discovered a printing company that offers free custom printed postcards with paying shipping only, and she has her web address printed on the cards. Then, she hand writes, "check it out - mention this card for a discount" before mailing them to addresses that she receives from local online property tax office. She also prints up business card-size referral cards with a blank space for a name and phone number and with her web address and phone. She hands them out to people and asks them to write their name and number on them in the space provided. That way, Debbi knows who has referred business to her, and can give the referrer $5 as a thank you. She notes that “one or two isn’t much but if one person refers 10 people it’s an easy $50 for them and new customers for me!”
 
 
 
 
Starting a creative design business in Ottawa

About Sage Media Creative Design:

Home Base: Ottawa, Canada
Wants to Retire: Somewhere warm with mountains.
Best Place to Get Work Done: She likes to switch it up and the nature of her work lets her do so

Chanie Recommends: